Refund policy

You may return items sold through Renarts.com. Our process is simple and protects all of our customers. Please note, you must contact our customer service team via email at info@renarts.com prior to shipping any items back for authorization, then ship the product back to us within 7 days of the original invoice date. If there is any sign that the product (and/or any of the product packaging) has been used, worn, washed, or is in un-sellable condition, Renarts reserves the right to cancel the return/refund. If such a situation does occur, the item will be refused and sent back to you. All shipping costs associated to any return/exchange will be at the responsibility of the customer. Lastly, the same item may not be returned twice.

By placing an order through our site, you understand and agree that Renarts.com shall not be liable for any direct and/or indirect damages which may occur from any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be handled by you and the shipping company. Renarts.com will provide you with the tracking number and contact information for the shipping company, if necessary. Once this information is provided to you, it is your responsibility as the customer to contact and manage the claim.