Privacy Statement

Effective: January 1, 2020
Updated: February 3, 2020

 

Renarts Footwear, TGS Inc., and each of our affiliates respect your privacy and are committed to protecting the personal information we hold about you. Some of this data is provided by you directly, while some is collected automatically based on your interactions with our website, apps, emails, etc.

This statement provides details regarding the security of such information. Please review the following policy(s) to understand how we process and safeguard your personal information. By using any of our Services, whether by visiting or otherwise, and/or by voluntarily providing personal information to us, you acknowledge that you have read and understand the practices outlined in this Privacy Statement.

SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?

  • When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, etc.
  • When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with any information that helps us learn about your browser and operating system.
  • With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2: CONSENT

How do you get my consent?
  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
  • If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
    How do I withdraw my consent?
    • If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:
    Renarts Footwear
    2060 Jericho Turnpike
    East Northport NY 11731
    (631) 493-2333


    SECTION 3: DISCLOSURE

    We may disclose your personal information if we are required to do so by law, or if you violate our Terms of Service.

    SECTION 4: SHOPIFY

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

    • Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

      In regards to Payment:

      • If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
      • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
      • PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
      • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Policy here.

        SECTION 5: THIRD-PARTY SERVICES

        In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
        However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
        • For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
        • In particular, remember that certain providers may be located in or have facilities that are located at different jurisdiction(s) than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
          • As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
        • Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
        • Renarts and third-party vendors use first-party cookies (such as Google Analytics) and third-party cookies (such as DoubleClick) or other third-party identifiers together to collect information. This information is anonymous and is never sold or distributed without the consent of the user.
          • If you wish to opt-out of this, please see this page for more information and details on how to do so.
          In regards to Links:
          • Certain links may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
          In regards to Google Analytics:
          • Our store uses Google Analytics to help us learn about who visits our site and what pages are being viewed.
            • We utilize select Google Analytics features to better understand our customer base and their browsing habits.

            SECTION 6: SECURITY

            • To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
            • If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

              SECTION 7: COOKIES

              Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

              • _session_id, unique token, sessional
                • Allows Shopify to store information about your session (referrer, landing page, etc).
              • _shopify_visit, no data held, persistent for 30 minutes from the last visit
                • Used by our website provider’s internal stats tracker to record the number of visits
              • _shopify_uniq, no data held, expires at midnight (relative to the visitor) of the next day
                • Counts the number of visits to a store by a single customer.
              • cart, unique token, persistent for 2 weeks
                • Stores information about the contents of your cart.
              • _secure_session_id, unique token, sessional
                • Used in connection with navigation through a storefront.
              • storefront_digest, unique token, indefinite
                • If the shop has a password, this is used to determine if the current visitor has access.
              • PREF, persistent for a very short period
                • Set by Google and tracks who visits the store and from where (also remembers information that changes the way the site behaves or looks, such as preferred language and region).

                SECTION 8: AGE OF CONSENT

                By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

                • Children under the age of 16 are not permitted to use the services we provide, and we do not knowingly collect information from children under the age of 16.

                  SECTION 9: CHANGES TO THIS PRIVACY POLICY

                  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
                  • If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

                    SECTION 10: QUESTIONS AND CONTACT INFORMATION

                    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, feel free to contact us at:

                    Attn: Privacy Compliance Officer
                    Renarts Footwear

                    2060 Jericho Turnpike,
                    East Northport NY 11731
                    info@renarts.com